FAQ

1. What is your MOQ ?

Our minimum order quantities start at 300 pieces per design. *Lower MOQ can be accepted if you can afford the high cost.

2.What are lead times ？ 

15 – 30 days

3.How much does it cost ？

The cost per hat varies depending on the style and order quantity. Send us your designs and we will give you a quotation.

4.Can i custom design an entire hat ？

Yes we can manufacture just about any style of hat. Send in your enquiry and we will let you know.

5.What is your order process ？

a.Submit a detailed enquiry or use our hat builder

b.Receive a quotation

c.Get a sample

d.Approve and pay deposit

e.Ship package.

6.Who prepares my artwork ? 

You can create your own mockup using our hat builder or you can send in a detailed description along with your logos and our team can build your mockup.

7.Can i mix and match colors ？

Yes, you can mix and match fabric colors and accessories on your designs.

8.What file format do you require ？

Ideally we prefer Ai, Pi files however we can accept PDF and PNG if the quality is good.

9.Do you offer samples ? 

Yes, we offer samples. You can purchase ready made samples from our store. You can purchase custom samples or you can place and order and receive a free photographic pre-production sample.

10.How much does a sample cost ？

Sample cost varies depending on which services and how many samples you require along with varying shipping costs to the destination country.